A managed service provider (MSP) is a company that remotely manages a customer’s IT infrastructure and/or end-user systems, typically on a proactive basis and under a subscription model. Managed Services allows a business to offload IT operations to a service provider, known as a Managed Services Provider. The managed service provider assumes an ongoing responsibility for 24-hour monitoring, managing and/or problem resolution for the IT systems within a businessIncreased operational efficiency. Additional Benefits of Managed Services:

• Reduced operating costs

• Cost-effective access to enterprise-level support

• Minimized downtime

• Allows the focus to be on running the business, and not the technology

• Peace of mind from knowing that the network is monitored 24/7/365.